Questions & Answers

I would like to send in my device for a STC, who do I turn to?

I would like to carry out an update to the latest ERC guidelines for my AED. Who do I need to contact?

Where can I find the SN of my device?

Is there a STC requirement if my AED is placed in a public space?

Am I still required to have a STC performed on my AEDs if I bought them before 2017? At that time the description said something about 'STC-exempt'...?

Do you also offer an on-site repair service?

Do your AEDs operate according to the current guidelines?

What happens when the new guidelines are published?

Is there a matching guideline update for my (older version) AED then?

How is a guideline update performed?