Return

To ensure the fastest possible processing of your unit, you can request your personal service message number (SMN) in advance via the maintenance request module.

Please note that we charge a fixed fee for rejected cost estimates, regardless of whether the unrepaired device is returned to us or scrapped.

• €90.00 - HeartSave M250
• €90.00 - Defi N/B M100/110
• €210.00 - DefiMonitor XD M290
• €210.00 - Defi-Monitor M240
• €275.00 - DefiMonitor EVO M420

The address for sending in devices for maintenance, repair or warranty cases is:

Metrax GmbH
technical Service
Rheinwaldstraße 22
78628 Rottweil
Germany